createajewel web store FAQ section

We guarantee that the product will arrive in good condition or we will return the purchase price of the product not including shipping. Since your jewelry is customized jewelry - we can't resell it hence there are no refunds or returns accepted on any piece. If we made an error we will correct it at our expense. We will not accept any customized items for refunds. All items are shipped priority and are insured however, we cannot be responsible for lost or misdirected returns If you have any questions regarding your order, please feel free to contact us at: [email protected] or call 515-204-0830 You may return merchandise to: Create A Jewel PO BOX 11081 CEDAR RAPIDS IOWA 52410

We ship anywhere in the continental United States & Canada Sorry, we do not ship anywhere else at this time. Shipping occurs within 5 business days. Please do not ask for Rush jobs, you would not want anything less then perfect.